Apple will now also fix Face ID on an iPhone X

ByDonald L. Leech

Apr 6, 2022

If you still cling to your iPhone X handset until death do us part, we have good news for you.

Apple is reportedly set to extend its Face ID repair options to the iPhone X handset, having launched it for the iPhone XS and newer models in March.

MacRumors has seen an internal memo from Apple, which states that the iPhone X’s True Depth camera – required for the biometric facial recognition system – can now be repaired by service providers. Currently, when Face ID fails, the whole device needs to be replaced. Fortunately, that is about to change.

This means that the program will now support all phones with Face ID. The iPhone X was the first Apple phone to ditch the Touch ID sensor exclusively with a facial recognition solution, back in 2017, and since then it’s become the dominant way to unlock a phone and authenticate payment for goods with Apple Pay.

Face ID even survived a pandemic. In iOS 15.4, Apple added the ability to use Face ID with a mask, with the feature able to scan the area around the eyes to confirm the user’s identity. The notch has also gotten thinner on the iPhone 13, with reports that Apple may shrink the footprint further when the iPhone 14 rolls around. A “pill plus punch” design is rumored.

Until this year, the company simply offered users replacement iPhones when Face ID stopped working or suffered damage. However, for users without Apple Care coverage, the new system will provide a much more affordable option than buying a brand new iPhone.

It also gives the company the ability to reduce the number of otherwise functional handsets that meet their fate as this component cannot be repaired. Given Apple’s continued sustainability ambitions, this is another positive step forward.